Contact information

MISBRAND is the customer-facing point of contact for purchases made through misbrand.us. If you have a question about a product, order, payment, shipping, return, refund, account, privacy request, or any other store-related matter, please contact MISBRAND directly.

CUSTOMER SUPPORT

MISBRAND
Website: https://misbrand.us
Email: support@misbrand.us

For questions about an existing order, please include your order number so we can assist you more efficiently.

RETURNS

Please do not send products to any address shown on a package or shipping label unless MISBRAND has specifically provided you with return instructions. Unauthorized returns may not be accepted or processed.

CUSTOMER SERVICE

MISBRAND aims to respond to customer inquiries as soon as reasonably possible. Response times may be longer during weekends, public holidays, promotional periods, product launches, or periods of unusually high order volume.