Shipping policy
MISBRAND currently ships to customers in the United States and Canada. All shipping information shown at checkout is provided for your MISBRAND order and should be reviewed before completing your purchase.
SHIPPING OPTIONS
The following shipping options may be available at checkout:
Standard Shipping - $6.99
Estimated delivery: 7-15 business days
Premium Shipping - $9.99
Estimated delivery: 3-7 business days
Available shipping options may vary depending on the destination, products ordered, and other order-routing factors. Delivery times are estimates and are not guaranteed arrival dates.
FREE SHIPPING ON 2+ ITEMS
Orders containing 2 or more items qualify for free shipping when the order meets the applicable promotional conditions.
The eligible shipping discount is applied automatically at checkout. No discount code is required.
ORDER PROCESSING
MISBRAND orders may require processing before shipment. Some products are produced after an order is placed, so processing times may vary depending on the product and current order volume.
Business days generally exclude weekends and public holidays.
ORDER TRACKING
When tracking is available, tracking information will be sent to the email address provided at checkout after your order ships.
Tracking information may take some time to update after the package enters the carrier network.
MULTIPLE PACKAGES
Items in the same MISBRAND order may occasionally ship separately depending on product availability and shipping routing. As a result, one order may arrive in more than one package or on different dates.
You will not be charged additional shipping fees solely because an order is divided into multiple packages.
INCORRECT OR INCOMPLETE SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error, contact MISBRAND as soon as possible. Once an order has progressed too far in processing or has shipped, we cannot guarantee that the delivery information can be changed.
Additional shipping charges may apply if an order must be reshipped because of incorrect, incomplete, or undeliverable information.
DELIVERY DELAYS
Shipping delays may occasionally occur due to carrier disruptions, severe weather, holidays, customs processing, transportation issues, high-volume periods, or other events outside MISBRAND's reasonable control.
Estimated delivery periods are not guaranteed arrival dates.
DUTIES, TAXES, AND CUSTOMS
Orders crossing an international border may be subject to duties, taxes, customs charges, or carrier handling fees.
Unless these charges are specifically collected at checkout, they may be the responsibility of the recipient where permitted by applicable law.
LOST OR SIGNIFICANTLY DELAYED ORDERS
If your MISBRAND order has not arrived after the expected delivery period, contact us with your order number. We will review the available tracking information and determine the appropriate next step.
CONTACT MISBRAND
For shipping or delivery questions:
Email: support@misbrand.us
Website: https://misbrand.us